Saturday, July 3, 2010

Apple says iPhone 4 antenna problem is related to software

Finally, Apple admitted that there is some kind of flaw in the iPhone 4 antenna but it is not in the antenna rather the formula which Apple has been using to calculate the bars that display signal strength of the iPhone. The formula was entirely wrong.

On July 2, 2010 Apple issued a statement which said, “Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength.”

It further said that people who observed “a drop of several bars” holding their phones using in a certain way happens when they are in an area where the signal strength is very weak but the users do not know cause the phone is displaying 4/5 bars. This big drop is happening because the high bars were never in the right place.

Apple also said that it would release a new software update within few weeks for iPhone 4, iPhone 3GS and iPhone 3G.

However, consumers are not happy with Apple’s explanation. They are upset and some of them have already gone for filing lawsuits. Like iPhone 4 pre-orders, lawsuits are piling up in different places in the U.S

On July 2, 2010, a law suit was filed on behalf of Steve Tietze and others in the U.S. District Court for the Northern District of California and is seeking class action status.

On June 30, 2010, a similar suit was filed on behalf of two Apple iPhone 4 owners in Maryland which also sought class action status. Apple iPhone 4 owners in New Jersey and Massachusetts also filed similar law suits.

Let’s hope that Apple resolve this problem as quickly as possible other wise it would face another major setback.

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